Delivery
Same-day in Istanbul, nationwide shipping, international orders and packaging details.
Orders placed by 14:00 are delivered the same day from our Bahçeşehir or Yeşilköy kitchen by motorcycle courier. Later orders are made fresh and dispatched the next day.
We ship throughout Turkey via partner courier services. Orders are produced and dispatched within 1 business day. Standard delivery is 1-3 business days.
For international orders, please contact us at [email protected]. Packaging and customs processes vary by destination country.
All baklava is packed in food-grade boxes with protective lining. Gift orders may use gold cardboard boxes with a personal card and silk ribbon. Corporate orders can include branded packaging on request.
Due to the nature of fresh food products, returns are not accepted. If the product arrives damaged or incorrect, contact us within 24 hours of delivery with photos and we will arrange replacement or full refund.
Order tracking or delivery questions: +90 539 513 8003 · [email protected]